Frequently asked questions

HighNode runs your front desk while you're on the chair: it texts back every missed call automatically, sends appointment reminders so fewer clients no-show, follows up with leads who haven't booked yet, and asks happy clients for a review after their visit. You keep cutting — HighNode keeps the phone answered.

Yes. Your booking calendar can be set up so customers choose their preferred team member right in the widget, with each stylist's photo shown to pick from, instead of just getting assigned whoever's next. It's an option on your calendar rather than the default — if you want it turned on for your shop, ask your HighNode contact.

Yes — each team member's profile can carry a photo, and that's the same photo shown when customers are picking a stylist during booking (see the question above). Upload a clear headshot for each team member so the picker actually looks like your shop.

Barbershops are what we're built around, but the same booking, reminders, and follow-up tools work just as well for salons and spas.

Yes — our Multi-shop plan is built for owners running more than one location, with automations set up per shop.

HighNode's calendar handles your online bookings, and missed-call text-back covers the phone the moment you can't pick up — so for most shops, yes, it's the whole front desk. It plugs into the setup you already have rather than asking you to rebuild anything.

Yes. Your missed-call text-back window is fully customizable to match your shop's actual hours, and you can open it up to run around the clock if you'd rather never miss a call. It's set during onboarding and can be adjusted anytime — just ask your HighNode contact.

Most shops are up and running within a day — connect your calendar and services, and HighNode starts answering missed calls and sending reminders right away. No website rebuild, no long onboarding queue.

Setup includes connecting a texting-enabled business number so missed-call text-back and reminders can go out. We'll walk you through exactly what that looks like for your shop when you get started.

No long-term contract — you can cancel anytime, and pricing is laid out upfront by chair count. See pricing

Yes. Client contact info and booking details are handled securely — the specifics are in our privacy policy. Privacy Policy

Pricing is by chair count, laid out on our pricing section — no hidden fees, cancel anytime. See pricing

Yes — start a trial and get your shop's automations running today. Get Started

Book a free demo and we'll walk your shop through it live. Book a Free Demo

Reach out and we'll get back to you within 24 hours. Contact us